Refund Policy
Refund Policy for the Intuitive Drawing Course
You can request a full purchase refund within 14 days from the purchase date.
You’re not eligible for a refund if:
You’ve made a purchase on sale or used any discount coupon
You’ve purchased an installment plan (12-month pricing plan)
You’ve watched over 30% of lesson and/or downloaded the resource files from the bonus section (such as PDF Books, Guides, and Photo Reference Packs)
You have been issued a personal certificate
Process
You can submit your refund request using the form on the contact page or via email at info@schaeferfineart.com. In your request, please include the following details:
Your full name
Purchase date
Email address that you used when you enrolled
Reason for the refund
You refund request will be reviewed within 3-5 business days. When your refund request is approved, you immediately lose access to the course materials and all of your progress will be lost.
In most cases, the refund will be processed with the original payment method that you used when you made the purchase.